Digital public employment services in action
(eBook)

English

10.51952/9781447371892

Digital PES-in-Action offers a comprehensive exploration of the ongoing digital transformation of public employment services (PES) - the most radical remaking of the welfare state in a generation. As PES shifts from analogue to fully digitised services, this volume bridges the gap between technology, policy and frontline service provision. It provides a well-rounded analysis of the practical opportunities and challenges posed by digital welfare, reconnecting and reconciling technical possibilities and political ambitions with what is socially necessary as welfare systems undergo radical change.

Didier Demazière is Research Director at CNRS, Center for the Sociology of Organizations, Sciences Po Paris. Ray Griffin is Senior Lecturer in Management and Organisations at South East Technological University, Waterford. Magnus Paulsen Hansen is Associate Professor in Political Sociology at the Department of Social Sciences and Business, Roskilde University. Janine Leschke is Professor MSO in Comparative Labour Market Analysis at the Department of Management, Society and Communication, Copenhagen Business School.