The knowing-doing gap : how smart companies turn knowledge into action
(Print Material)

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Published
Boston, Mass. : London : Harvard Business School ; McGraw-Hill [distributor], c2000.
Format
Print Material
ISBN
9781578511242 (hbk.) :, 1578511240
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Published
Boston, Mass. : London : Harvard Business School ; McGraw-Hill [distributor], c2000.
Physical Desc
xv, 314pages : ill. ; 24 cm.
Language
English
ISBN
9781578511242 (hbk.) :, 1578511240

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Bibliography
Includes bibliographical references and index.
Description
This volume confronts the challenge of turning knowledge of how to improve performance into actions that produce measurable results. The authors identify the causes of this gap and explain how to close it.