Customer care
(Print Material)
Author
Published
London : Institute of Personnel and Development, 1999.
Format
Print Material
ISBN
9780852927762 (pbk.) :, 0852927762
Status
Description
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Copies
| Location | Call Number | Status |
|---|---|---|
| Our Lady of Lourdes Hospital Library, Drogheda | 658 | On Shelf |
More Details
Published
London : Institute of Personnel and Development, 1999.
Physical Desc
80pages ; 20 cm.
Language
English
ISBN
9780852927762 (pbk.) :, 0852927762
Notes
General Note
Originally published: 1995.
Bibliography
Includes bibliographical references (p. 79-80).
Description
Customer Care aims to help the reader understand why caring for customers is so important. It also explores how to improve the existing service and how to achieve organisational effectiveness.